By accessing and using the Shoreano website or placing an order through our store, you agree to the Terms & Conditions outlined below. Please read them carefully, as they govern your use of this website and your interaction with our services. These terms comply with Estonian consumer legislation and applicable EU regulations.
1. ABOUT US
Shoreano is operated by [Company Name] and offers beach, pool, children’s and outdoor-living products and accessories through this website. All purchases made through Shoreano are governed by Estonian and EU consumer protection laws.
2. ORDERS
- All orders are subject to product availability and verification.
- We reserve the right to cancel or refuse orders due to incorrect pricing, stock limitations, suspected fraud, or system errors.
- Once your order has been successfully placed, you will receive an order confirmation email.
- If additional information is required to process your order, we may contact you.
3. PAYMENTS
- We accept major debit and credit cards, along with other secure online payment methods.
- All prices displayed on the website include VAT unless otherwise noted.
- Orders are processed only after successful payment.
- Payment transactions are handled through secure, GDPR-compliant third-party gateways.
4. SHIPPING & DELIVERY
- We aim to dispatch orders within 1–2 business days after payment confirmation.
- Delivery times may vary depending on your location, courier availability, and external factors.
- Once your order has shipped, you will receive a confirmation email with tracking information.
- Any delays caused by shipping carriers or customs processes are outside our control.
5. RETURNS & REFUNDS
In line with EU consumer rights:
- You have a statutory right to withdraw from your order within 14 days of receiving it. On top of that we accept change-of-mind returns for 30 days from delivery as a goodwill policy.
- Returned items must be unused, unwashed, and in their original packaging.
- Return shipping costs are the responsibility of the customer unless the item is defective, damaged, or sent in error.
- Once the return is received and inspected we will refund you; we do not process exchanges, so please place a new order for the item you want. Full details are in our Returns Policy.
6. PRODUCT INFORMATION
- We strive to present all product details as accurately as possible.
- Slight variations in colour, texture, or materials may occur due to screen settings, photography, or manufacturing differences.
- Product descriptions, prices, and availability may change without prior notice.
7. INTELLECTUAL PROPERTY
All content on the Shoreano website—including text, images, logos, graphics, product descriptions, and design elements—is owned by Shoreano, its licensors, suppliers, manufacturers or other respective rights holders, as applicable. You may not copy, reproduce, modify, or reuse any content without obtaining written permission.
8. LIMITATION OF LIABILITY
- We are not responsible for any indirect, incidental, or consequential losses arising from the use of our website or products.
- This includes, but is not limited to, loss of income, data, business opportunities, or expected savings.
- These terms do not affect your statutory consumer rights under Estonian law.
9. CHANGES TO TERMS
Shoreano may update or modify these Terms & Conditions at any time. Continued use of the website after changes indicates your acceptance of the revised terms.
10. CONTACT US
For any inquiries regarding these terms or your order, please contact us:
Company: [Company Name]Reg: [Company Number]Address: [Registered Address]Email: info@shoreano.com
